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  • Writer's pictureMehmood

Leading Transformations

Transformations don’t follow a linear path.

One thing is guaranteed. There will be setbacks. The key is to learn from setbacks.

We need to be able to inspect and adopt. Things that allow us to stay the course are:

  1. A compelling vision, a strong WHY that resonates with people and acts as a compass

  2. Customer centricity - putting customer at the heart of the transformation

  3. Understanding the human side of the transformation

  4. Resilience - looking after yourself

  5. Nurturing a culture of continuous learning, experimentation and celebrating success and failures

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