All too often we equate free time with capacity. If we do that, we are not building in any slack to deal with interruptions or unexpected...

Conflicts often arise in teams, between colleagues, and in fact within ourselves. How could we deal with them more effectively? One...

International Coaching Federation (ICF) defines coaching as: Partnering with clients in a thought-provoking and creative process that...

One of the key objectives in Agile product management and product development is to maximise business value. But what is business value?...

The quality of our thinking depends on the quality of the questions we ask ourselves. Therefore by extension, the quality of thinking of...

Good leaders bring their coaching skills to enrich 1-2-1 conversations with members of their team. This includes active listening, asking...

Good listening is a critical skill for anyone especially leaders. This skill is often overlooked. Stephen Covey, the author of The 7...

My first introduction to Scrum was when the organisation I was working for decided to embark on an Agile transformation. We all received...

The essence of Agile is customer centricity - with customers at the heart of the experience. As we consider Agile practices, it is...